Buying From Us/Terms and Conditions


Knowledge of Strength Training 

We sell this equipment with your acknowledgement that you have, or will obtain, skills and knowledge relating to safe strength training techniques.  We encourage use of major information sites such as LiveStrong.com,  Bodybuilding.com, Stronglifts.com, MuscleandStrength.com, and if necessary, personal trainers.

Using equipment, and safe strength-training

Please read manuals and other documentation that accompany products.  Assembly instructions should be followed in detail in putting equipment together.  Follow guidance in documentation that advises how to best operate and maintain equipment.  In particular, use equipment with care and awareness of physical risks associated with weights and gravity.  Children and young persons must be closely attended in the presence of weight training equipment.

Warranty and Technical Information, Consumer Guarantees Act

Our product pages carry warranty and specification information, as often do manuals and documentation that accompany products.  Please read them. We understand the Consumer Guarantees Act, and believe we perform beyond their requirements.

Security and Privacy of Your Information

We operate secure, SSL-encrypted financial transactions.  Unless you give it to us over the phone -  which occasionally happens because you want to do it that way, (e g just do a transaction over the phone) we don't see your card number.  We support Visa, MasterCard, Q-Card, and PayPal.   And we support direct payments/internet banking.  

Delivery

After you place an order, we'll be back to you within three working hours.  We most often quote you a delivery price before you proceed to checkout.  Prices are based on mainland addresses.  For other islands in NZ, including Waiheke, Chatham Island, Stewart Island, Kawau, Matakana, D'Urville and Great Barrier - get a quote from us please!  In the automatic online sales process, we normally hold to the delivery price quoted, but our ability to catch every location and price it correctly is limited, like most organisations.  We'll contact you fast if we have a problem with an out-of-the-way place.   And call us if you have any doubts.  With larger pieces of equipment, freight is expensive in more remote areas, especially the South Island.  The sales page tells you we if need to quote in certain cases before you hit the Buy button.  But here's the link if you want to get a check on likely freight at any time:  Contact Us.